Organisations are increasingly driven by business plans, marketing strategies, mission statements, etc. None of these can be achieved unless those concerned are able to communicate effectively what is expected and listen to staff and colleagues.
We need to ensure that everyone in the organisation is regularly updated on factors affecting him or her. Information must be cascaded from the highest to the lowest levels and across functional boundaries using a consistent approach with regular feedback. Success requires a well thought out purpose for each communication mechanism, ownership of the system by all parties along with the skills to deliver clear messages.
Employees are the customers of these different structures and must continuously adapt to use them in different ways.
Our Approach
We aim to help people understand each other better: This is the springboard for good communication. We also encourage clients to see communication as a continuous process, which in itself builds cooperation and trust.
| Following this everyone must develop the skills to inform colleagues in a way that stimulates them whilst remaining sensitive their needs. We may think we know what messages we give but others may see things differently! These are the customers of this business function Communication can be seen as a process which starts the moment you enter an organisation. |
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It is only through sharing that we really learn to communicate. As with any process we need continuous feedback and improvement. With all relationships in life, we are either learning to live closer together or slowly drifting apart.
What We Can Offer:
- Introduction of staff to their role in the communication process.
- Presentation skills
- Influencing skills
- Communication skills
- Team briefings
- Assessment of individuals communication style
- Training of staff in establishing supplier and customer relationships
- Identification of standards at team interfaces
- Preparation of case studies
- Assessment of meetings
- Development of a partnership approach to working with others
- Development of interpersonal communication skills in teams.
- Preparation of communication manuals.
- Completion of communication audits
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