The dynamic distributuion of work is one of the keys to meeting customer requirements, introducing modern working practices, retaining talented staff and creating a satisfied workforce.
Organisations are becoming increasingly aware of the various drivers such as:-
- Process improvement
- Flexible management of roles
- Working time regulations
- Work-life Balance
"We need to emphasise the importance of the quality of working life and obtaining the best from our people giving them some flexibility to interpret their roles and work in the most effective way.”
This will enabled staff to move to less traditional ways of working. However there are other issues around dynamic working.
When we look at problems, we often look at them piecemeal rather than looking at the critical areas of performance, which really affect the delivery of our product or service. Flexible working is a way of examining the whole process and asking ourselves what it is we can do to improve performance.
Our Approach:
Our service aims to help you set goals and achieve more effective working practices. During assignments we will meet on a regular basis during which we will take you on a proven step by step process and help you prepare a focussed improvement plan.
This needs to begin with an issue that is important to you and then move on round the developmental process.
There are many specific processes and strategies, which can contribute to flexibility, efficiency and work satisfaction.
• The management process is concerned with strategy, targets and output.
• The operating process is concerned with distribution of work to staff
• The support processes are concerned with help and assistance
Our service will help you look at all the different aspects of flexible working, compare them to other organisations, and implement the improvements which will increase efficiency and clarify the focus on your needs and your customers needs.
This performance chain is a well established model, which explains the sustainable effectiveness of many organisations. The model attributes performance to its relationships with its customers and employees. According to the chain, internal service quality is the foundation of a team's growth and profitability.
What We Can Offer:
- Ways to communicate work requirments.
-
Self assessment questionnaires.
-
360 degree feedback questionnaires.
-
Candidate reports on working style.
-
-
Assessment of management style.
-
Targeted coaching.
- Strategies, which will facilitate the quality of working lives and staff retention.
- Ensure compliance with the Employment Act.
- Provide training in dynamic and flexible practices.
- Develop feedback tools to help manage work expectations
- Provide work life balance coaching
- Adjust processes and working practices and encourage ownersip of systems.
- Monitor the action agenda-Make sure policies are successfully implemented.
- Introduce evaluation procedures that will measure the contribution of flexible working.
This is a way of improving quality for both individuals and your teams.
Previous page: Management Development
Next page: New Initiatives