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Influence with Impact

 

DEVELOPING THE SKILLS OF COOPERATION

 

Friday 1^st October

 

Purpose:

 

The aim of this programme is to give a greater understanding of the influencing process and its value at work.

 

For many professionals, results come from being able to hold crucial conversations with others.

 

Success depends on:

 

• When they choose to communicate  
• The approach they take  
• How they select their strategies

 

The more strategies they can draw on, the more effective they can be.

 

This programme provides approaches, tactics and skills for achieving collaboration and provides an opportunity to put them into practice in a safe environment.

 

It is combined with team roles to help delegates understand how to adapt their approach to different colleagues.

 

It will also provide an opportunity to understand yourself together with your influencing style.

 

Influencing Skills:

 

Influence is the ability to apply your personal resources in a structured way to persuade someone to cooperate with you.

 

There are two types of skills:-

 

1.    Relationship management skills which provide a platform for influence and demonstrate your respect, agreement and understanding of another person’s point of view.

 

2.    Contracting skills which demonstrate your willingness to take a stand and make an impact.

 

For interaction amongst colleagues, this is the process to help you succeed and work towards a common goal.

 

Objectives:

 

Delegates attending the workshop will be able to:-

 

1. Examine their current work relationships and identify where to focus.

 

2. Identify the influencing skills they need to use.  
3. Recognise the nine different types of people they are likely to meet and how people can adapt their style.  
4. Use a variety of approaches to argue a case appealing to either logical or emotional responses.  
5. Resolve disagreements.  
6. Foster better decision making.  
7. Practice routines for coping with different situations.  
8. Identify ways in which to put ones arguments persuasively.  
9. Build teams that work together and act with unity and conviction.

 

Methods:

 

Delegates will be taken through the essential steps of the communication process and helped to learn the skill sets in each stage.

 

Together with this, delegates need to develop their sensitivity to others, understand what type of person they are and what impact they can have at different times.

 

Contents:

 

The programme covers the following areas:

 

·        Help others understand what you want and need.

 

·        Understand the different types of people with whom you collaborate.

 

·        Hear and really understand what others say.

 

·        Map your approach using the process communication model.

 

·        Use different tools to exercise your influence.

 

·        Anticipate and avoid common misunderstanding.

 

·        Adapt your influencing style to the situation.

 

·        Handle difficult situations constructively.

Normal price: £200.00

Half Price Offer till 15th August.

 

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