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WORKING CONSTRUCTIVELY WITH TALENTED AND CHALLENGING PEOPLE

Purpose:

The purpose of this toolset is to help clients learn how to manage talented and complex people and maximise the contributions of all team members.

Most people want to meet or exceed the demands of their roles:  however challenges do arise and this toolset  provides a road map for enabling people to collaborate and contribute.

Arrow up v2

How can you take TALENT MANAGEMENT More seriously?

Features:

Creating A Constructive Environment:

  • Establishing the contract
  • Clarifying roles
  • Defining the ground rules or code of conduct
  • Managing induction

Improving Monitoring and Feedback:

  • How do we avoid making unhelpful judgments?
  • Giving feedback
  • Reading between the lines
  • Processes for monitoring work

Improving Monitoring and Feedback:

  • How do we avoid making unhelpful judgments?
  • Giving feedback
  • Reading between the lines
  • Processes for monitoring work

Maintaining a Focus on Solutions:

  • How do you react to problems?
  • Recognising your own behaviour
  • Remaining solution focused
  • Understanding the benefits and payoffs

Crucial Communication:

  • Asking for what you need
  • Selling you solutions
  • Saying no
  • Managing diverse opinions

Ownership and Responsibility:

  • Making the connection
  • Recognising work preferences
  • Assigning work effectively
  • Building alignment

Review:

  • Planning the review
  • Setting the agenda
  • 360 degree feedback
  • Updating the contract

Managing Diversity:

  • Recognising differences
  • Managing different needs
  • Improving the quality of working lives

Managing Diversity:

  • Recognising differences
  • Managing different needs
  • Improving the quality of working lives

Follow Up:

  • Collaboration
  • Providing support
  • Building trust
  • Recognising games

Discipline:

  • The changing law
  • Managing a grievance
  • The disciplinary process
  • Maintaining records

BENEFITS:

  • Help managers understand their responsibilities for managing and developing capability
  • Develop skills to use in challenging situations
  • Understand the ten stages of talent management
  • Develop the use of different tools to maxmise individuals contributions
  • Build collaboration between people which leads to knowledge sharing and better processes

How Can You Use It:

  1. Construct your own approach and establish it as a critical business process
  2. Provide coaching for a manager to help them with their people management
  3. Provide a workshop for staff to develop individual skills  and share good practice
  4. Carry out 360 degree feedback to review both the system and individual manager’s competence
  5. Take one tool which you would like to use in the business
  6. Send for our guide to take you through the whole process
  7. Complete our job requirements exercise to establish a profile of what your are expecting from individual managers

Organisations that have used our service include:

Whitehall Garden Centre

Norco GRP