How often do we hear the cry for help

“I have a group exploring new processes and need help to deal with some conflicts in the group”

“We have a new initiative in our service and need someone to facilitate the review of systems”

Groups and teams are complex entities and need to be treated differently: one needs to become humanised whilst another needs to become disciplined and task orientated.  There are no universal characteristics of an excellent group and therefore development must begin with diagnosis.

Good facilitators are like jugglers as they ponder which ball to catch next whilst maintaining a careful watch on all the others in the air.


We approach facilitation by:

  • Preparing for and designing a meeting with the client
  • Assessing the different ways to intervene
  • Adapting the role of the facilitator
  • Handling group dynamics
  • Making process interventions to assist in moving the group forward
  • Evaluating the outcomes

Groups need to understand both where they are on their journey and when to ask for help.


As culture changes so must the structure of the group.  We can help you explore

  1. The right approach
  2. The interaction
  3. The reporting mechanisms

which will help you adapt.


  • Surveys and feedback
  • Facilitation of the planning process
  • Facilitation of cross functional groups
  • Development of learning communities
  • Conflict resolution
  • Training in facilitation skills
  • Facilitation of results from surveys and feedback


  • Managing the change process in a structured way enables you to concentrate on your core work
  • Working with an objective outsider reduces emotional  distortion
  • Maximise the learning and development outcomes makes the most of your investments

The aim of facilitation is to explore the nature of a group and to design ways of helping it meet its objectives.  In this way they will be helped to improve their impact.

Call or email us for your facilitation solutions